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On Serproz today
Customer-Provider Messaging
In-app chat between customers and providers on a job.
Job Posting & Quoting
Customers post jobs, providers express interest and submit quotes.
Provider Subscription Tiers
Standard, Premium, and Elite subscription tiers (paid).
Reviews & Ratings
Customers leave verified reviews on completed jobs.
Service Packages (Display)
Providers list fixed-price packages on their public profile.
Direct Bookings & Calendar
Customers book a time slot directly; calendar + instant booking.
Package Purchase Flow
Customers buy fixed-price packages directly via SecurePay.
Staff Management
Multi-staff providers assign jobs, track availability per team member.
Promotions & Deals Feed
Providers run discounted offers; customers see Deals Near You.
Social Media Auto-Import
YouTube/Instagram/TikTok auto-sync to provider portfolio.
Dispute Resolution
Customer & provider can raise a dispute; admin mediates.
Milestone-Based Payments
Break large jobs into milestones with pay-per-stage releases.
Provider Wallet & Withdrawals
Providers receive earnings in a wallet and withdraw to bank.
SecurePay Escrow for Jobs
Pay safely via Serproz — funds held in escrow until job completion.
Coming soon
More on the way
We're continuing to improve Serproz — more provider tools and more ways to manage jobs are coming soon.
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